Privacy Policy

Lumeit (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services.

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1. Information We Collect

a. Personal Information

We may collect:

• Name

• Mobile number

• Email address

• Address and location details

• Payment information, which is processed securely through third-party payment gateways

b. Non-Personal Information

This may include:

• Browser and device details

• IP address

• Cookies and tracking data

• Pages visited and time spent on the website

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2. How We Use Your Information

Your information may be used to:

• Process service bookings

• Provide customer support and manage appointments

• Send confirmations, updates, and notifications

• Improve our services and user experience

• Prevent fraud and maintain security

• Conduct analytics and support internal operations

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3. Sharing of Information

We do not sell your personal information.

We may share your information only with:

• Verified technicians or service providers for service delivery

• Payment gateways to securely process transactions

• Technical and service partners necessary for website or app functionality

• Legal or regulatory authorities when required by applicable law

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4. Cookies & Tracking

We may use cookies and similar technologies to:

• Improve website functionality

• Analyse user behaviour and website usage

• Enable smoother navigation and a better user experience

You can disable or manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

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5. Data Security

We use reasonable and industry-standard security measures to help protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online platform or method of electronic transmission is completely secure. Therefore, Lumeit cannot guarantee the absolute security of information transmitted or stored online.

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6. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information where legally applicable

• Opt out of marketing or promotional communications

For privacy-related requests, please contact us at lumeit@gmail.com.

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7. Links to Third-Party Websites

Lumeit may provide links to third-party websites or services. Lumeit is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

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8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable legal requirements.

Any changes will be posted on our website with the updated effective date.

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9. Contact Us

For privacy-related questions, requests, or concerns, please contact:

Lumeit
📧 lumeit@gmail.com
📞 +91 8585842310